Frequently Asked Questions

Everything you need to know about shopping with Ace Cards Sdn Bhd.

How long does shipping take for domestic orders?

For orders within Malaysia, shipping typically takes 3 to 5 business days. You will receive a tracking number via email as soon as your package is dispatched.

What is your return and exchange policy?

We offer a 14-day return policy for all unworn items with original tags attached. Simply contact our support team to initiate an exchange or refund process.

Are the materials used in your clothing sustainably sourced?

Yes, Ace Cards Sdn Bhd is committed to ethical fashion. We use high-quality, sustainable fabrics and partner with manufacturers who adhere to fair labor practices.

Which payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, Amex), FPX online banking, and popular e-wallets such as GrabPay and Touch 'n Go.

How do I ensure I choose the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own to ensure a perfect fit.

Do you offer international shipping?

Yes, we ship to selected countries worldwide. Shipping rates and delivery times for international orders are calculated at checkout based on your location.