Returns & Exchanges

At Ace Cards Sdn Bhd, we want you to be completely satisfied with your fashion purchases. If your items don't fit or meet your expectations, you can return or exchange them within 30 days of delivery.

1

Initiate Your Request

Log into your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.

2

Pack Your Items

Place the original items in their original packaging with all tags attached, ensuring the fashion pieces are unworn and unwashed.

3

Ship the Package

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier service point in Malaysia.

4

Quality Check & Refund

Once our warehouse team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing